Friday, February 02, 2007
Nov. 26th a stupid man ran a red light and smashed our van. 2 months of pain, bruising, body shops, tow companies, rentals, doctor appointments, insurance companies, new carseats... you get the idea. It has been a mess and of course it won't end well, why would it? I just called the body shop back, after waiting for a call back that never came and very casually I was told my van would be ready on MONDAY. MONDAY? As in 3 days after the insurance company has cut off our rental? Monday, as in after the weekend we planned to trade the van in for a new van? Monday, as in we turn in the rental today and have no vehicle for the weekend? MONDAY? NO! That is NOT ok. I demanded to talk to a supervisor who said he would try to push it through and if it didn't go through he would pay our rental over the weekend. Except that Enterprise can't double direct bill so WE would have to pay the rental and hope to be reimbursed by the body shop. Good grief.
Posted by justkc at 11:30 AM